Goomzee:
“Some of our earliest MLS adopters like Intermountain MLS (IMLS) in Boise regularly share feedback from their agent users and leadership,” explains Mike Sparr, Goomzee CEO and Founder. “We carefully consider all user suggestions for future release planning and IMLS’s CEO, Greg Manship, personally suggested we consider adding a built-in support or help link. We pushed the envelope even further and included a completely integrated help desk and training system which I believe is another industry-first in the mobile arena. Our latest release includes too many features to name, but we’re very proud of ways we simplified the navigation to further delight our users.”
Can’t believe I missed this release from last week. It speaks to what I was talking about for 3rd party solutions in the mobile space. Love seeing so many options for MLS providers to ponder. It seems a lot of these “alternative front ends” are finally appearing, but taking a “mobile first” approach.
See full press release below:
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Goomzee Redesigns Mobile App Navigation; Introduces Mobile MLS App Help Desk
Missoula, MT — August 18, 2014 — It just got easier for multiple listing services and REALTOR(r) associations nationwide to deliver competitive mobile solutions thanks to Goomzee’s latest mobile app innovation and industry first, a built-in mobile help desk. Goomzee, one of the real estate industry’s leading providers of mobile solutions, announced today that their latest mobile app release included the industry’s first fully-integrated mobile help desk, minimizing support burden for MLS staff who want to provide mobile apps to their customers.
Goomzee’s Mobile MLS allows MLSs and Boards to provide professional native mobile app access to agent-only information, and configurable option to offer public access, or even invite-only access, on a per-market basis. Now when users tap on the “Help” menu they can immediately access forum articles and submit support requests or view the status of their current requests without ever leaving the app. Once they’re done with the help desk, they simply dismiss it and resume with their mobile work whether it’s searching for listings, sharing with clients, or saving searches for later use.
“Some of our earliest MLS adopters like Intermountain MLS (IMLS) in Boise regularly share feedback from their agent users and leadership,” explains Mike Sparr, Goomzee CEO and Founder. “We carefully consider all user suggestions for future release planning and IMLS’s CEO, Greg Manship, personally suggested we consider adding a built-in support or help link. We pushed the envelope even further and included a completely integrated help desk and training system which I believe is another industry-first in the mobile arena. Our latest release includes too many features to name, but we’re very proud of ways we simplified the navigation to further delight our users.”
Goomzee recently shared that nearly two-dozen Boards/MLSs from coast to coast have already selected Goomzee for their Mobile MLS Apps for their customers, and the pace doesn’t appear to be slowing. In second quarter alone, the company announced five additional MLS markets signed multi-year agreements to provide Goomzee’s software to their members and dozens more are lining up. Goomzee’s mobile apps compliment current MLS systems, and deployments typically take thirty days or less, depending on the complexity of third-party systems integrations.
“I am impressed with the fact that [Goomzee] is always looking for ways to enhance [their] app, and our users love how fast it is,” says Julie Rietberg, CEO of Grand Rapids Association of REALTORS(r).
The latest mobile app featuring new simplified navigation and built-in help desk is now live for iPhone, iPad and iPod touch via Apple’s app store and the Android version will be live very soon.
ABOUT GOOMZEE
Goomzee celebrated its 11th year in business in 2014. The company began as an e-commerce application service provider, powering and hosting small business’ e-commerce websites, but shifted to real estate technology just as the industry fell into turmoil to solve recognized gaps in mobile technology. The company has been serving the real estate industry since 2007, and multiple listing services since 2008. It’s initial real estate product called Goomzee Connect allows agents to capture leads at the property via text message codes on sign riders and a lead capture system. After working closely with MLSs and providing it’s service as a member benefit in nearly 30 MLS markets, representing over 296,000 agents, MLSs approached Goomzee to co-design a mobile solution that would best serve the needs of their members. Their current solution represents a culmination of their first-generation web solution, and two years of research and development to offer a platform that rivals the large portals. For more information, request a quote, or to schedule a personal demo, please contact Goomzee via http://www.goomzee.com.
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