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Cloud Streams’ listing alerts beat all major portals

by Greg Robertson on February 22nd, 2016

2832655241372408853I wanted to publish a little more background on Andrea V. Brambila’s article this morning on Inman News.

“How quick and reliable are portal listing alerts?”

W&R Studios did an experiment in the later part of 2015. They registered on all major listing portals, set up a saved search, and turned on their listing alerts. They started with two different cities – one covered by CRMLS in Southern California (Huntington Beach), and another city in Washington state (Auburn), covered by NWMLS. They choose these markets because they were on the same MLS system (Matrix) and wanted to test how these alerts would be affected by MLS providers that have direct data agreements with major listing portals.

In the case of Redfin and Estately they are both brokers as well as portals, so both have the advantage of getting a direct feed from the MLS. They fared well in the test, but still not enough to beat Cloud Streams.

In CRMLS listing alerts sent out via Cloud Streams came in (on average) 1 hour and 4min faster than Redfin listing alerts. Over 5 hour and 20 minutes (on average) than Zillow.

Check out the other results below:

Fastest alerts in the west

Does having a direct data agreement with the MLS make a difference? You bet. Check out below:

alert speed vs direct agreements

Also, what about “auto-prospecting” systems on the MLS? Wouldn’t these always be the fastest? Nope. Since most MLS systems send out alerts on a “Daily” basis and Cloud Streams sends alerts out in “real-time”, Cloud Streams wins again.

Plus when you add that Cloud Streams listings alerts can be sent out via text, instead of a buyer sorting through multiple emails, this increases the speed of when a buyer sees the listing.

Why does this matter? Two big reasons.

1. Being the fist to know when new listings (or updates) hit the market is a huge advantage to buyers. Especially in markets with low inventory or desirable neighborhoods.

2. This helps agents leverage their best asset, access to real-time MLS data, and gives their buyers a clear reason to use an agent, faster (the fastest) access to market data.

Want to help your MLS members compete with major listing portals?

We already have 40 MLS providers up and running with Cloud Streams. Over 200,000 agents who receive Cloud Streams as a free member benefit. Katie and I will be at Clareity’s MLS Executive Workshop this week to answer any questions. See you in Scottsdale!

  1. Very interesting study Greg. What was the average time that it look for cloud streams to send out an alert? Did it depend on the search and the amount of inventory available for that search?

  2. The way Cloud Streams works is unique. The way most portals and MLS do alerts doesn’t really scale well. With Cloud Streams it doesn’t really matter how many saved searches or listings there are.

    Since we built it from the ground up to be an listing alert tool, and not a listing website and then added a listing alert functionality later, we could optimize it for that task.

  3. Matt Cohen permalink

    Greg, some of the MLS systems allow for ‘real time’ updates too – so you could measure against that – but many agents don’t use that because their clients don’t necessarily want to get tons of emails every day while they’re at work.

  4. Yeah, we’ve tested a couple, and still beat them. Plus they look like shit. Cloud Streams alerts can be set to real-time, daily, weekly and monthly.

    Our next study will be on the MLS systems themselves. We already have data on some and the reliability is what’s really concerning. Out of 41 matching properties the MLS auto-prospecting system only caught 32.

  5. Matt Cohen permalink

    Reliability seems like a much bigger issue!

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