Whose fault is it anyway?
Interesting perspective from Marilyn at WAV Group on selling her house.
“First, every one of the premiere agents and my listing agent called me back within minutes. This is not the normal response time I have experience in the past, so I was very pleased. Checkmark for all of them on responsiveness.
Now let’s get to the area that was very troublesome to me. I asked each agent to tell me a bit more about the house. I wanted to see how much they actually knew about the property. Had they visited it? Were they familiar with the neighborhood? The town? The Street?
I was very disappointed to find out that NONE of the premiere agents had been in the house or even in the neighborhood recently. They knew nothing about the property. They were simply using my property to troll for potential buyers. They were not experts in any way regarding the community or property they were representing”
Her experience mirrors mine in regard to agent responsiveness. I think Zillow is doing a great job of training agent to respond to inquires. In tests I’ve done on Zillow, agents are getting back faster than ever.
I’m not sure other agents not knowing the market is really Zillow’s fault, sadly its really a problem the whole industry has to deal with.