Blow it up!
Matt Cohen, Clareity Consulting:
“If everything else was equal about the software capabilities, training and support, availability, system speed, vendors and so forth, of course the scales would be tipped in favor of the easy software. But typically, easy comes at a cost. There’s a spectrum that runs from “full of features, information, and flexible and difficult” to being “light on features, lacking information, and inflexible and easy”. Good software design is often the result of an effort to find the right balance.”
Something struck me about Matt’s take on “professional software”. And by “struck me” I mean it bugged the shit out of me.
“And apps with more customization capabilities (that provide the ability for agents to differentiate) are always more complicated to figure out than those that provide no options.”
It sounds like too much of an excuse. Full featured software doesn’t have to be complicated. Sometimes shitty software, is, well, just that, shitty software.
I have a deep respect (and a lot of compassion) for the traditional MLS Vendors. But, today’s MLS system has not just been designed by a committee but many, many, many, committees over many, many years. Usually some feature needed to be added to get the contract signed (and that board member is probably dead by now.) And nobody really needs a feature that schedules a listing alert to only go out the first Tuesday of every month anyway. Fuck!
Reminds me when I asked an MLS executive when we were first laying the ground work for Cloud MLX. I asked, “How many fields to most agents search on? 25?, 30?, 50?”.
He said, “Greg it’s less than 15”.
So blow it all up. All of it. Start from freaking scratch. A simple way to search, basic auto-prospecting, an easy way to share, and
listing input. Done. And then going forward make it really really really hard (like raising MLS dues hard) to add any new features.
Matrix 360 = Matrix 1
flexmls = rigidmls
Paragon = Straight Line MLS
Rapattoni MLS = Smith MLS