Where Real Estate Gets Its Dirt

58% of Lake County agents say calREDD is “below inadequate” ?

That’s exactly what Lake County MLS member (wishes to remain anonymous) states in an email addressed to other Lake County MLS members.  See a full reprint of her e-mail below:

“Subject: UNHAPPY WITH CALREDD – LET YOUR VOICE BE HEARD!

Dear Fellow LCAOR MEMBERS,

On March 11th at 9:00am the Board of Directors will meet to make yet another  decision on the Calredd MLS system.  If you have been pulling your hair out over CALREDD then you need to be present to represent yourself!

A survey was done last month and a staggering 58% of the members said the system was below inadequate, this survey was only available for one and half days and approx. 100 of you responded, imagine if it had been available for a week!   So, if you thought you were alone, you are not!   We need our Board of Directors to serve the membership and the membership has spoken loud and clear.

At the BOD meeting in February, it was agreed upon that due to the results of the survey a letter would be sent to CALREDD and CAR giving them an ultimatum to have certain tools functioning by March 10th .  As a result of this letter a letter was sent out yesterday from CAR stating that some of these issues would be taken care of by the end of March.    Calredd has NOT met the deadline of the ultimatum and how much longer will these deadlines be stretched out while we bear the brunt? Why are we bearing the brunt ?  Why are we being pushed into using a system that is not ready to be launched?

As you have experienced there are numerous issues with CALREDD, their tech team recently sent me a 14 page PDF and the LACOR CALREED TEAM also have pages and pages of issues.  The Calredd system was never ready to be launched when it was and consequently we have all experienced many hours anguishing over the system with embarrassing moments in front of clients.  So. how long will it take for Calredd to be a system ready for use?  Some say 12 months some question the software but how long do you want to wait until you have a system that you can use effectively and efficiently?

The alternative choices discussed at the BOD meeting in February if Calredd did not meat the ultimatum deadline was that LCAOR would give it’s membership the option to go back to Paragon until such time as CALREDD was ready or that we would finally join BAERIS.

As you remember Calredd was sold to us as a cutting edge, state of the art system which we all know it currently is NOT.   It was also sold to us as a Statewide MLS system.   How important is a statewide system to you in your business?    The best system for us to be apart of would be Norcal or BAERIS if we wanted to go statewide and LACOR has always tried to hold on to it’s independence so why Calredd?

Another important factor that you may not be aware of is that LCAOR is not paying MLS dues for the Calredd system so why are the members still paying dues?   I emailed the board members last week and asked them this question and only one member responded to me.  I did find out however that we are still paying for Paragon!     If we are paying for Paragon then why can’t we use it instead of doing the beta testing for Calredd?   The biggest problem I was told was that we would have to upload to two systems – this seemed minor in consideration to the numerous complications involved with using Calredd.   If you were given the choice to best run your business which system would you choose?

If Calredd wants to sell us it’s product then they need to sell us a competitive product that is ready to be launched, all bugs and all issues resolved because this is BUSINESS, we are consumers and we are paying customers!  We have been dealt a bad bill of goods and the truth is that this system is not ready which is  why 58% of the membership said it was inadequate.

If you feel angry because you’re are in this situation every time you have to navigate a system Fresno dumped after three weeks;  if you feel gypped because you are forced into running your business using a system that was never ready to be launched;  if you feel short changed because you are paying for Paragon but you can’t use it and if you are concerned that your BOD is not looking out for you then you need to be at this board meeting to make sure the right decision is made for you and for your business. Not for Calredd and not for CAR but for you! “

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