The MLS™ Customer Satisfaction Remains Strong, According to Annual Survey
“Overall satisfaction with The MLS™ remains at a high of 89%; the same percentage was reported in 2016, compared to a satisfaction rating of 83% in 2015.
The survey results also reveal that 89% of members rate the quality of The MLS™ products as excellent or good. Meanwhile, 95% of members would recommend The MLS™ to a colleague or friend, while 96% of members feel The MLS™ meets their needs.
“These survey results reflect The MLS™’s commitment to providing our members with top-of-the-line customer service and all of the technical tools to maximize their business’s success,” said Annie Ives, CEO of The MLS™. “With this year’s upcoming launch of the new MLS system VESTAPLUS™, which was built on feedback and input from thousands of agents, we’re striving to further exceed expectations.”
89% is crazy good. Nice to see these numbers with a “home-grown” MLS system like The MLS™ Pro. CLAW has been working on their new MLS System VESTAPLUS™ for quite some time, very curious to see what they’ve been cooking up!
