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Industry vet, Dottie Shanley retires

by Greg Robertson on September 20th, 2017

Art Carter, CEO of CRMLS

““I offer my best wishes to industry veteran Dottie Shanley as she enters retirement. Dottie served the MLS/AOR industry as a customer care specialist for 27 years, beginning her career as a bookkeeper with
Buena Park AOR. After Buena Park AOR merged with North Orange County and Pacific West, Dottie
began to get involved with other avenues of the industry. She learned many departments, including the
membership aspect of the industry, before moving into the MLS department. In 2000 Dottie made a
move to SoCal MLS, where she started on the Customer Care team. In 2011, SoCal merged with CRMLS,
and today she hangs up her headset from CRMLS as one of the most fearless and dedicated customer
service representatives around. Dottie is looking forward to retirement and plans to spend more time on
her hobbies, including playing bingo. Congratulations, and thanks for many years of outstanding

I’m a sucker for these announcements. Anyone devoting as much time to this business deserves recognition, and Dottie has seen it all!

From → CRMLS, Love, MLS, Retirement

  1. Dale Farnum permalink

    Congratulations to Dottie! I have worked with Dottie for many years at SoCalMLS and CRMLS… Dottie is truly joy to work with and dedicated to serving each member she comes in contact with. Thanks for making this a better industry Dottie!

  2. Russ Bergeron permalink

    Congrats Dottie!

    No one ever showed more dedication than Dottie. She was great at dealing with the toughest customers – ably talking them down and assisting them whether they wanted it or not.

    She was way ahead of her time – stand up desks and counting steps. She did most of her calls standing and walking.

    Enjoy your retirement Dottie – you earned it!

    Russ B.

  3. Tom Sutro permalink


    Thank you for your YEARS of dedication to the REALTORS of Southern California. YOU WILL BE MISSED.

    May your retirement be enjoyable and should you find yourself on Washington’s Olympic Peninsula please look me up. A light will always be on for you.

    The morning walk consists of 6,000+ steps and yesterday morning we saw 2 older Black Tailed Deer and 2 younger ones.

    Tom Sutro……
    Past President, SoCal MLS

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