Skip to content
Jul 20 17

Redfin IPO video

by Greg Robertson

My “man-crush” on Glenn Kelman continues. You can watch the video here. So good, so well done. There’s been a lot of talk about whether these guys are a technology company or just a brokerage. That’s the wrong question(s). The question is will they succeed? And the deeper question is when/if they do succeed what does that mean for organized real estate.

In my opinion Redfin’s super power is its company culture. That, more than anything will drive their success. Best of luck to Glenn and his team!

Jul 20 17


by Greg Robertson

My thanks to Centralized Showing Service (CSS) for sponsoring Vendor Alley

CSS has a great solution to provide agents with a quick, courteous and accurate way to schedule their showings. Here’s some of what they do:

Book, cancel & reschedule showings online
Deliver/receive automated showing notifications by email and text messaging
• Edit listing information 
• Collect & share feedback 

This is all integrate with Matrix via SSO.

Kerry Rakuson recently joined CSS.

“”Kerry is a recognized leader with an enviable track record of improving the business processes of brokers and agents in Canada,” says Kevin Hughes, V.P. of Sales and Business Development for CSS. ”With Kerry leading our expansion efforts, we are ideally positioned to meet the evolving demands of the real estate industry. Our mission is to enable agents to efficiently exceed their sales goals,” he concludes.”

Congrats to Kerry on her new gig! So a big thanks to CSS and you can check them out at

Jul 18 17

Pro Tip: Save your sales literature for your suite.

by Greg Robertson

I love swag, but hate sales literature at a booth. By sales literature, I mean the one pager flyers or brochures that list the features and benefits of your product.


Swag attracts people to your booth.

A sales flyer is an excuse for a prospect NOT to talk to a sales person.

I’m not saying sales literature isn’t helpful is some circumstances. I might keep a sales literature at a booth, but hidden for special circumstances. Handing out sales literature in your suite is a good idea when your client has to go back to the office and hand out something to their committee members. Well done sales literature is a great way of promoting your brand and value proposition and should be treated as a supplement to your website.

But handing out sales brochures at a booth is just plain lazy. Sales people should be selling, not passing out pieces of paper.

And while we are on the topic of selling. Only have counter height tables at a booth and remove the any chairs at your booth. I always say, “Closers never sit”. And its easier to view a computer screen, or fill out an order from when standing.

You’re welcome.

Jul 18 17

Looking for a new gig?

by Greg Robertson

Manager of Training & Member Development

MLS of Hilton Head Island, Inc.

Propose annual plan and ideas for job and submit to CEO for strategic planning; responsible for creating and implementing training programs and overseeing development of staff; sets performance metrics and evaluates productivity; assists with business development goals, procedures; responsible for achieving established metrics for training & development.

I think this would be a great gig for the right person. Even if you aren’t looking, maybe you know someone who needs a change of scenery. Find out more about this position here, and check out our other positions on the Vendor Alley Job Board.

Jul 11 17

Triangle MLS selects ShowingTime

by Greg Robertson


““ShowingTime’s advanced technology will be a great resource for our subscribers,” said Tessa Hultz, CEO at TMLS. “The ShowingTime Appointment Center is a service that aligns with our vision to provide subscribers with the most innovative tools available. We’ve been using MarketStats from ShowingTime for several years and have greatly benefited from the predictive analytics it provides, which will now include showing data for our market area. It just made sense to select ShowingTime.”

ShowingTime’s showing-related products and services – which improve efficiency by streamlining the appointment scheduling process – are used to schedule more than four million showings per month in 190+ MLSs across the U.S. and Canada representing 900,000+ real estate professionals.”

And according to the press release this is the 33rd MLS they signed up just this year for its showing management and market stats product. Super impressive. Hats off to Mike and his team.

Jul 10 17

Looking for a new gig?

by Greg Robertson

The National Association of REALTORS has a lot of positions to fill!

Quality Assurance Analyst
Oracle Application Developer
Full Stack Developer
Application Developer

To see full descriptions of these jobs and more please visit the Vendor Alley Job Board!

Jul 6 17

W+R Studios gets live coverage on local television station

by Greg Robertson

One fun thing happen to us lately. Our office is located on Main Street in Huntington Beach. Huntington Beach holds one of the largest 4th of July parades in the country. The crowd size was over 500,000 this year. We hold an office party every 4th of July, since our balcony overlooks the parade route.

I made a sign this year to catch the attention of the local news station (ABC 7) who were broadcasting the parade. Along with some nudging from some of our team we got on live television! See if you can spot me.

Later the news team came and joined the party!

Jul 6 17

I’m back

by Greg Robertson

I’m back from vacation (Italy). Lots to catch up on. Will be posting soon.

Jun 23 17

Bob Goldberg is the N.A.R.’s new CEO

by Greg Robertson

NAR Senior Executive Will Be Next CEO

“NAR’s leadership team chose Goldberg after an extensive national search. He has been with NAR since 1995 and will be NAR’s 12th CEO since the association was founded in 1908.

“Bob’s vision, business acumen, and unique ability to successfully leverage NAR’s technology investments will ensure REALTORS® remain at the center of the real estate transaction,” said 2017 NAR President William E. Brown, a REALTOR® from Alamo, California. “With extensive knowledge of the association and real estate industry, Bob brings with him a strong track record for future-based thinking and enacting change, which is why the NAR leadership team is extremely confident in his ability to lead the association and membership to continued future success.””

Called it! Congrats Bob!

Jun 23 17

Inman Innovator Award finalists announced

by Greg Robertson

Inman Innovator Awards

“They are the visionaries, the forward-thinking, the stubborn, the obsessed, the tech-savvy, the creative minds always pushing boundaries. They are entrepreneurs pushing the old ways aside, data scientists discovering new ways to examine behavior, marketers inventing new ways to showcase properties, agents developing new ways to reach clients, companies building new technologies, brokerages creating whole new ways of doing business. They are the Inman Innovator Finalists, and they’re leading us into the future of real estate.

Lots of great names and products. I’m really proud that W+R Studios’ latest product Cloud Attract, made the list. It’s really one of the best software applications we’ve ever launched and the response from our customers has been fantastic.