Where Real Estate Gets Its Dirt

LPS shows the love

Marty, Rich and Jennifer from LPS MLS Solutions
I had an opportunity to attend LPS’s Customer Training Conference (CTC) last week in Overland Park, Kansas. It’s a 4 day event that brings together LPS customers (typically support staff) and LPS leadership and support teams (headquartered in Kansas).

LPS customers receive training, and certificaiton. Besides being able to meet the LPS support staff face to face I think the biggest benefit of these types of events is meeting other people doing the same type of work as you. So the lobby bar was full. They had over 100 attendees.

I was asked to give presentations on real estate software and got to meet a lot of wonderful people. I also got to sit in on presentations given by LPS staff about features in their MLS system and answer questions from their customers. The back and forth in these conversations were very enlightening.

I have to say I was super impressed by the dedication of LPS support staff (SSMs in LPS parlance).

Many of us in the industry become super jaded dealing with the needs of real estate agents. Supporting them can be a tough gig. It was just refreshing to see a group of people who haven’t fallen in to that trap of cynicism.

Tip of the hat to LPS management team and the great staff they have put together and thanks for including me at your event.

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