The new MLS platform

If you haven’t heard, ICE continues to invest in modernizing the MLS experience, and the result is the Paragon Connect MLS platform. 

Paragon Connect is a new experience for Paragon users, a modern MLS platform that works the same on desktop and mobile, and users are impressed.

In the recent Paragon Connect CSAT survey, the numbers tell a compelling story.

44% of end users — nearly half of all respondents — rated their experience a 5, “Very Satisfied.” That’s nearly 45% of users who didn’t just tolerate the platform. They loved it.

When you look at the scores, the trend is clear. The largest group landed at the top of the scale, with scores of 3 and above, making up over 80% of responses. 

That’s a user base that is engaged, invested, and — most importantly — satisfied.

For MLS organizations still evaluating whether Paragon Connect is ready for their membership, this data is worth paying attention to. End user satisfaction is one of the hardest metrics to move in this industry. Scores like these reflect real investment in the platform and a genuine commitment to the user experience.

The agents have spoken. The data backs it up. If Paragon Connect has been on your radar, now might be the right time to take a closer look.