Where Real Estate Gets Its Dirt

When Claude Met Sally

The Industry Relations Podcast is now available on your favorite podcast player!

Overview

Greg launches the second edition of The Art of the CMA, along with new survey data showing agents believe CMAs are more relevant than ever, even as AI adoption grows. That leads into the episode’s main debate: could AI tools like ChatGPT or Claude get direct MLS access and replace agents’ role in producing CMAs and running transactions? Rob and Greg dig into MLS “participant” rules, a LinkedIn post from Craig Cheatham (Realty Alliance) pushing to redefine who qualifies as a real broker vs. a paper/AI brokerage, and a broader disagreement over whether AI is fundamentally different from past disruptors like Zillow, iBuyers, and discount brokerages.

Key Takeaways

  • Greg’s second edition of The Art of the CMA launched today, with a new chapter on AI and CMAs
  • New survey (~2,200 agents, Feb 2026) shows 89.6% believe CMAs will be more relevant in the future — a 22-point increase from the prior survey
  • Agents report CMAs now take longer to produce and use fewer comps than before
  • Over 90% of agents cite the MLS as their most trusted data source for comps
  • Current AI tools lack direct MLS access, relying instead on public sources like Zillow and Redfin
  • Rob raises the scenario of OpenAI or Anthropic obtaining a broker’s license to join the MLS directly as participants
  • Craig Cheatham’s LinkedIn post to CMLS argues for a more stringent definition of “participant” to separate real brokerages from paper/AI brokerages
  • Discussion touches on the now-expired DOJ/NAR settlement and the “endeavor to cooperate” clause as precedent
  • Rob argues AI replaces human labor and is fundamentally different from past disruptors; Greg argues real estate remains an emotional, trust-based decision AI can’t fully replicate
  • Rob contends a transaction handled by AI connected to MLS data may carry lower risk than one handled by an average, inexperienced agent
  • Both agree AI brokerages are already emerging and expect the MLS participation debate to escalate soon

Links

LinkedIn Post

The Art of the CMA

Connect with Rob and Greg

Rob’s Website 

Greg’s Website 

Watch us on YouTube

Our Sponsors:

Cotality 

Notorious VIP

The Giant Steps Job Board 

Production and Editing Services by Sunbound Studios

Better Than a Kick in the Nuts

The Industry Relations Podcast is now available on your favorite podcast player!

Overview

Rob and Greg dig into the recent wave of MLS/association rev-share and rebate programs (NTREIS, MetroTex, Louisiana REALTORS, Bright MLS, CRMLS) as a new play in the old “sell real estate data to Wall Street” story — and debate whether cash incentives can actually replace cooperation now that compensation is no longer guaranteed.

Key Takeaways

  • Rev-share/rebate programs mark a shift from data-monetization business models (RPR, REdistribute, Cotality/CoreLogic’s InfoNet) toward paying brokers directly to stay engaged with the MLS
  • NTREIS, MetroTex, and Louisiana REALTORS have all announced versions of this; Bright MLS reportedly returned $4M to brokers last year
  • Rob argues real estate data’s value depends on geography/scale, use-case restrictions, and the broker-vs-participant pricing gap — and that MLSs need to consolidate to matter as data utilities
  • Rob’s old “Decentre” concept: charge everyone the same flat per-data-unit price regardless of broker/participant/hedge-fund status
  • Both raise the Blackstone/Google “arbitrage” problem — nothing stops a big buyer from just getting a broker license to access cheaper participant pricing (Zillow already does this)
  • Rob’s take: these incentive programs implicitly admit that cooperation, once free, now needs to be paid for
  • Greg pushes back that it’s more behavioral nudging (like data showing 10 CMA reports predicts retention) than a sign cooperation is dying
  • Middlemen erode payouts fast — Rob’s math: eight cuts at 5% each wipes out ~40% of the value
  • Rob compares the “usage-based” data pricing idea to Claude’s flat token pricing vs. a hypothetical usage-dependent AI pricing model — most people would pick the flat rate
  • Both agree the checks brokers get today are more symbolic than behavior-changing

Connect with Rob and Greg

Rob’s Website 

Greg’s Website 

Watch us on YouTube

Our Sponsors:

Cotality 

Notorious VIP

The Giant Steps Job Board 

Production and Editing Services by Sunbound Studios

More WIFM

MetroTex to match NTREIS broker payments ‘dollar for dollar’

Last week I gave NTREIS style points for paying brokers for their listing content. The week since has been busy. MetroTex, which represents about 70% of NTREIS’s 53,000 subscribers, will match the checks dollar for dollar out of its own pocket. Here’s MetroTex CEO Justin Landon, via Andrea Brambila (good to have her back) at Real Estate News:

“The fees our marketplace generates come to us first, and we remit NTREIS their wholesale portion. So when we match these funds, it isn’t symbolic. It’s MetroTex putting our own retail dollars behind the same commitment NTREIS is making.”

A Realtor association spending its own retail margin to double an MLS’s broker checks. Yowza!

It gets more interesting in Louisiana. Word on the street is NWLAR’s board votes July 16 on its own match, but only for subscribers who are also Realtors. That’s an association writing checks to keep people Realtors. NAR should be taking notes, and possibly a collection.

I also said last week that NTREIS wasn’t the first broker revenue share program. Here’s the name I owed you: MARIS in St. Louis, back in December. Metered vendor feeds, every data-feed dollar passed through to brokers as an equal share per closed listing, revenue neutral in the budget, good year or bad. Office exclusives get nothing. The 23rd largest MLS in the country did it seven months earlier and got almost none of the ink.

One more thing buried in Brambila’s story. NTREIS takes over rule enforcement from its 16 shareholder associations at the end of 2026, and NWLAR’s CEO is “very excited” to hand it over, partly to “derisk” the association. Checks go out the front door, power consolidates through the back.

Cooperative compensation is dead. Long live cooperative compensation!

WIFM?

A new MLS value proposition from North Texas Real Estate Information Systems: Pay the brokers

Every MLS in the country is getting the same question this year: what do brokers get for their data? MRED answered with a Compass partnership. CRMLS answered with an off-Zillow switch. NTREIS just answered with a check. Seven figures, self-funded, no data deal attached, going out this month to brokers based on listings entered, data completeness, and deals that actually closed. Here’s CEO Chris Carrillo:

“Brokers are the purpose behind the MLS and its primary content provider. The listings they input fuel the marketplace, provide transparency for buyers and sellers, and drive fair housing. NTREIS Rewards puts that value back where it belongs.”

Brokers have been grumbling for decades that the MLS charges them for access to their own data, then sells it back to them. This is what it looks like when an MLS finally answers the grumble. And note the direction: the rewards tilt toward brokers who kept their data clean and opted into syndication. While half the industry is hanging velvet ropes and calling it a business model, NTREIS is paying for the opposite.

This isn’t the first, or last, broker revenue share program. But it gets a lot of style points from me.

Sunny Lake Hahn joins Luxury Presence as Head of Industry Relations

From LinkedIn

“A lot of people are treating the MLS as the thing standing in the way. I see it differently. Luxury Presence’s clients are your subscribers. The agent who logs into the MLS every morning is the same agent counting on our products to work in service of their customers. We serve the same people, and everyone loses when the data flow between us breaks.

So my job is to make sure that flow is always reliable. To work with MLSs, vendors, and industry organizations so that listing data moves cleanly and our shared clients never have to think about the plumbing underneath their business.”

Well said. Congrats Sunny and Luxury Presence.

Everybody’s building walls. Google bet on the open field.

Google Went National. Now Who Negotiates for the MLS?

For a year now the whole story has been the same. Compass, MRED, Howard Hanna, everybody racing to pull listings off the MLS and into a private network of their own. Build the wall, control the door, charge for the key.

Then the single biggest distribution player on the planet walked in and did the opposite. Per Darryl Davis at HousingWire, Google now shows MLS listings inside mobile search across all 50 states through Local Services Ads, with the data flowing in through HouseCanary’s ComeHome under MLS agreements. Davis reports three MLSs are live so far, CRMLS, San Diego MLS, and My State MLS, with the rollout going market by market through the summer.

Here’s the line that stuck with me, from Davis’s companion piece over at Inman:

“Google looked at every private network, every pre-market feed and every walled garden, and built its national home search on MLS data.”

Sit with that. Google had its pick. Every coming-soon feed, every pocket-listing club, every velvet rope in the business was available to it. And the company that knows more about how people actually search than anyone alive looked at all of it and bet on the open MLS. As Davis puts it, “the search bar chose the MLS.”

I’ve said where I stand on private listings more than once. I’m not a fan of hiding the ball, and the exposure data has never been a close call. So the question Google’s move quietly asks is the one nobody in the walled-garden camp wants on the table. If the biggest search engine on earth runs on MLS data and the data says full exposure is worth real money, what exactly is a Compass Private Exclusive worth when Google can’t see it?

Now, this is the same playbook we’ve watched before. And honestly I delayed writing about this because HouseCanary’s reputation in regard to listing data has been, how you say, sus. But HouseCanary holds brokerage status, which is how it gets the feed, the same move Zillow pulled to get at IDX years back. New player, old door (barn door?). And Davis notes that even this open pipe already has a private back channel, reporting that eXp sends its Coming Soon inventory straight to ComeHome, brokerage to platform, no MLS required. So nobody’s hands are clean here.

But here’s the part to keep an eye on. LSA is a paid product. Davis flags the obvious trap, that MLSs and brokers could end up paying Google to surface their own listings. We’ve seen that movie. It’s the portal era all over again, and the ending is you buying back your own demand.

Davis has high expectations for CMLS. CMLS Open House convenes at the end of September. His argument is that CMLS ought to be the one table where this gets negotiated, before 484 MLSs cut deals one at a time and get picked off individually. But what he and others don’t understand is that this isn’t a thing CMLS can do.

Still, his point is valid. The biggest distributor on earth just told you what your MLS data is worth. Don’t sell it back to them a county at a time.

Is the MLS Industry Finally Playing Offense on AI?

NorthstarMLS and REcore Introduce Project NexusRE, Giving MLSs and Brokers More Visibility and Control over Listing Data in the AI Era

“The use and misuse by machine based learning platforms is something MLSs have no exposure to.” — Art Carter, CEO of REcore”

For two years the listing data fight has been about distribution. Who gets the feed, who gets cut off, whose listings show up on Zillow. All of it about where the data goes.

Project NexusRE is about what happens after it gets there. Your data leaves the building, disappears into a dozen LLMs, and the MLS has zero visibility into which ones, under what terms, or for whose benefit. NexusRE is pitched as the layer in between. Permissions, usage metering, compliance screening, applied once and enforced everywhere. A toll booth and a security camera for MLS data in the AI era.

I know, “in active development”, is code for “there is still a lot of work to be done”. But I’ve seen some of the tech and excited to see how testing goes this summer.

But here’s the part I’m here for. NorthstarMLS holds the patent. REcore, the company commercializing it, and where I serve as a board member, “can only be owned by brokers and MLS investment.” In a year when Stone Point owns the brokerage, the MLS software, and the transaction stack all at once, that’s not a small detail. This piece can’t get flipped to private equity later.

Everybody else is arguing about who owns the listing. NorthstarMLS and REcore are the first to ask who’s watching what the machines do with it.

About time.

National MLS?

Cameron Paine calls bullshit…

Don’t believe the hype: There is no ‘national MLS’

“If we accept that the role of the MLS is to facilitate a collaborative marketplace of timely, accurate, comprehensive and transparent listing data, how can an MLS legitimately claim to be “national” if it lacks both accuracy (i.e., significant gaps in listing coverage) and comprehensiveness, (i.e., no national listing coverage)? 

Maintaining a high level of data quality and interconnectivity plays a critical role in both data compliance and the contextual placement of listings within the marketplace. The ability of the MLS to understand local market trends and generate accurate market insights, CMAs and statistical data is what makes it far more valuable than a simple ad on a marketing platform. “

Louder, so the people in the back can hear!

CMLS has a new leader, Jessica Edgerton

Council of Multiple Listing Services Names Jessica Edgerton as Chief Executive Officer

In her work with LeadingRE, Edgerton supported a global network of more than 500 brokerages across 70 countries, many of which operate in markets without an MLS system. That perspective gives her a firsthand understanding of the value MLSs create through complete, accurate, and trusted real estate information.

“Through my work with brokerages around the world, I have seen what real estate markets look like when professionals and consumers do not have access to the complete, trusted information an MLS provides,” said Edgerton. “It gives me an even deeper appreciation for the MLS as essential market infrastructure and for the leaders who make that system work every day.”

Interesting choice, and I think ultimately a good one. Her time at NAR and her legal background are certainly a plus. Having worked in the LeadingRE could also help CMLS break through in getting its message across to brokers.

CMLS deserves a leader who will stick up for the hundreds of people who work at MLS organizations across the country. Best wishes to Jessica — the thing I’m most impressed with is that she’s taking on this role in such a crazy environment. We could use a lot more of that chutzpah! God speed!

What Is the MLS, Anyway? 

The Industry Relations Podcast is now available on your favorite podcast player!

Overview

Rob and Greg recap their time at the Signal conference before diving into one of the biggest debates facing organized real estate: what exactly is the MLS supposed to be? The conversation centers on “Pool,” ThousandWatt’s thought experiment for a national home exchange that would compensate listing contributors and charge data users. Rob argues the concept reveals a growing belief that the MLS is primarily a data repository, while Greg sees it as a modernized form of cooperation. From there, the discussion expands into the purpose of MLSs, the difference between cooperation and marketing, portal participation, private listing debates, government intervention, and whether the industry is losing sight of its core mission.

Key Takeaways

  • Rob discusses his new consulting engagement with Compass and why he believes independent opinions remain critical.
  • Highlights from the Signal conference, including the branding lessons behind Liquid Death and ThousandWatt’s “Pool” concept.
  • Rob reveals Pool closely mirrors the Nexus MLS model he previously attempted to build.
  • A debate over whether MLSs are fundamentally data repositories or broker cooperatives.
  • Greg and Rob clash over the relationship between cooperation, compensation, marketing, and listing distribution.
  • Discussion of off-market listings, seller choice, “velvet rope” marketing, and government involvement in real estate policy.
  • Why both hosts believe the industry needs a clearer answer to the question: “What is the MLS?”

Links

1000Watt’s Pool Website

Greg’s ‘Limited Exposure’ Article 

Rob’s Analysis of Connecticut Law 

Compass on Private Listings

Connect with Rob and Greg

Rob’s Website 

Greg’s Website 

Watch us on YouTube

Our Sponsors:

Cotality 

Notorious VIP

The Giant Steps Job Board 

Production and Editing Services by Sunbound Studios

Sponsored By MLS Reset