Where Real Estate Gets Its Dirt

Leadership and structure changes at KW

Gary Keller steps back from CEO role in massive leadership shuffle at KW

Keller Williams is naming Carl Liebert, a retail, financial services and industrial services veteran, as CEO of the newly created KWx, a holding company that encompasses all of the Keller Williams brands, including, Keller Williams Realty, Keller Williams Worldwide, Keller Mortgage, Keller Covered and Keller Offers.
As part of this large-scale leadership facelift, current CEO and co-founder Gary Keller will shift from CEO to the role of executive chairman of KWx. Josh Team — who previously led KW Labs as chief innovation officer prior to being named president — will stay on as president of Keller Williams Realty, the senior-most role of the franchise business, which will no longer have a CEO. Keller’s CEO duties of the franchisor arm will be transferred to Team.

Some are reading a lot of drama into this. But my guess is they are simply preparing for an IPO. I’ve always been super curious about their revenue makeup and if they go public all this information with be accessible.

Edina chooses Imprev for marketing automation

Edina Realty Launches “Emma Marketing” Automation for Agents

“In addition to marketing automation, the branded marketing center powered by Imprev is a one-stop marketing shop for agents that includes an extensive library of more custom content. It completes the full marketing cycle by offering agents simple ways to promote their brand and nurture clients outside of marketing their listings.

“We looked at a number of different solutions in our journey to create Emma. Imprev is the best service we found! It’s an easy-to-use, unified solution with best-in-class technology that met all our goals. It’s exciting to see how we’ve been able to streamline our agent’s marketing experience while adding a brand-new dimension of service that they’ve never seen before,” shares David Schmid, vice president of product development at Edina Realty.

“Edina Realty is crafting an amazing experience for their agents by tapping into the power of new, powerful technologies,” says Renwick Congdon, CEO of Imprev. “A brokerage is in the unique position of having a high-level view of all its listings and pinpointing marketing trends, successes, and challenges. That means brokerages like Edina Realty can effectively enforce marketing best practices for agents through automation, which sets workflows in place that implement the best practices of the best agents across the entire business. Offering that type of value to agents is powerful, and we see it lead to greater success and more revenue for everyone.”

The value proposition for Imprev’s platform is huge for franchisors and any large brokerages. Although Edina’s choice of the name “Emma” did have me confused with a popular email service, “emma” I’ve used in the past.

EXp Realty crosses $1 billion market cap

EXp Realty crosses $1 billion market cap on first day of Nasdaq trading

““Today is a special day in our history, but also just like any other day in building a great company,” eXp World Holdings CEO Glenn Sanford said in response to a question about eXp Realty’s $1 billion milestone. “Our team is super focused on helping our agents, and our agents are staying super focused on working with their clients. I am really excited about where things have the potential to go as we mature as an organization and continue to scale.”

For comparison, Re/Max has a market cap of $944 million, Redfin is at $1.83 billion, and Realogy is at $3 billion.”

Amazing story. Congrats to Glenn and his team.

This ain’t your father’s Century 21

May’s cover of RIS Media’s REAL ESTATE Magazine…

More like this please…
#legit

Is Upstream dead?

I heard the news in the air, while flying in to DCA. UpstreamRE had “pivoted”. Instead of brokers entering listings in what UpstreamRE CEO, Alex Lange described as a “Google Drive” in the cloud they could now enter their listing data through their MLS.

I sent out a quick tweet.

2 years and 12 6 million dollars later, the brokers had finally listened to what MLS executives have been saying all along. Use the MLS stupid!

When I landed the texts and calls came in about how Alex Lange presented the news at CMLS’ “Brings it to the Table” event.

Alex was there, along with Dan Elsea. Alex announced they had pivoted. He described that brokers could enter data via the MLS first, and allow UpstreamRE to receive those listings from the MLS.

After all the hubris from UpstreamRE, I can only imagine the mental energy it took to stop the collective eye roll of every attendee in the room. But this party was just getting started.

When Alex was pressed on why the “pivot” he made a statement that a big reason was MLS vendors had been uncooperative. At this point Michael Wurzer, CEO of FBS and a CMLS board member called bullshit. He described FBS’s interaction with the project, which contradicted Alex’s previous statement. To which Alex said it wasn’t really FBS and then proceeded to throw CoreLogic under the bus. Stay classy Alex, stay classy.

And then the shit show continued. Tim Dain stood up and asked Alex if the rumors were true that RPR had sent a team of developers to Portland to get a working demo of the system, and that the demos they were touting at the Midyear meetings were not a “beta” or “up and running” or really even “live” as they were being promoted thus far, but more of a “proof of concept”. To which Alex, handed the microphone to Portland RMLS CEO, Kurt von Wasmuth. To which Kurt confirmed everything Tim suggested. Oy Vey!

Also, is “pivot” even the right word?

I was chatting with Matt Cohen a bit and he thought that their use of the word “pivot” was really a poor choice. Here’s Matt…

Upstream has FINALLY realized that being “Upstream” – creating and implementing the technology / integrations – will take quite a long time. It’s still their goal to be upstream but they need to start getting users and generating revenue. That means, providing the “control” value of syndication next year, which requires MLS data – so, in the short/medium/medium-long term, they will need to accept listing data from MLSs. I don’t see that the long term goal has changed or their long term high-level strategy (no pivot) but in the short term there’s just an intermediate step on the way to their goal. To use examples of real pivots: Odeo was about finding and subscribing podcasts before pivoting into micro-blogging as Twitter. That’s a pivot to an entirely different end-product with no plan to ever return to a podcast business. Confinity was about beaming payments from a PDA before it pivoted into online payments as Paypal. That’s another pivot into an entirely different space. Again, I see Upstream not yet changing their end goal – just adding a step in how to get there

Yup.

Then Saturday happen. The N.A.R. approved an additional $9 million to project Upstream and Dale Stinton, the current CEO of the N.A.R. started pointing fingers and made some inflammatory statements toward MLSs and MLS Vendors. Don’t they realize that if they ever want to accomplish this project they are going to need the cooperation from the the same guys they are throwing under the bus? Good luck with that!

Can’t we all just get along?

I get it. Everything can get heated. Hell, the original title to this blog post was “SHITSTREAM”. So beyond my snarkiness I really do think there might be a positive side to this whole fiasco. When Craig Cheatham announced at the CMLS Conference in Boise that the MLS industry had “10 days” before they would feel the wrath of their brokers it really did wake up the industry.

Since then things have changed a lot. NAR core standards initiatives have contributed to less associations, Bright MLS kicked off a wave of consolidation the industry has never seen before. And data standards are gaining more momentum.

In a sense the brokers are getting what they wanted. They won.

But I think this progress has been stifled by hubris of Upstream, and now the N.A.R.’s stance that the MLS industry is a “cartel” and must be stopped.

We all need to press the reset button, and move forward.

Dave Linger replaces Margaret Kelly as CEO of RE/MAX Holdings

RE/MAX Holdings Announces CEO Transition, Replaces Margaret Kelly with Board Chairman Dave Liniger

“Liniger said, “We owe Margaret our deepest gratitude for the contributions she has made over the last three decades. Her leadership during her tenure as CEO allowed us to emerge from the recent financial crisis as a stronger company and led us through an initial public offering. Due to Margaret’s management, our business is performing exceptionally well and we’re positioned to take advantage of the opportunities that lie ahead.”

Whoa! This is interesting a lot of levels. As many of you know Dave Linger went through some major health issues is the past few years. I remember being at the T3 Summit in Las Vegas earlier this year. In an interview with Swanepoel, Dave recounted part of his recent health scare, along with some other great stories. He got a standing ovation at the end. Dave is the real deal and a true bad ass. So I gotta believe this means his health is back. Good news for him, not so much for his competitors.

Nice scoop for RIS Media on this story. Although it seems like the nice bow they put on Margaret’s departure is a bit too perfect.

NAR Midyear recap link pack

IMG_4290What a week. The meetings, the parties, the dinners, and the drama is over. Or has it just begun? Here are a few takeaways.

CMLX was a hit!

The Council of MLS'(CMLS) new certification program, CMLX, was held last Tuesday. I spoke to several who attended and the feedback was terrific. I know that a lot of people put a tredmendous amount of effort to get this thing off the ground so congrats to all of them for pulling off a successful program. You can find out more here.

Quote of the week:

Dale Stinton

“You can’t ever talk about a national MLS without getting into trouble. You can’t talk about the number of associations without getting in to trouble. You cant ever talk about professional standards without getting in to trouble,” Stinton warned. “What I’m here to say on behalf of leadership is we’re ready to get in trouble.”

When I read this quote the first time I had to quickly check VendorAlley.com to see if Dale had stolen the brass balls on the right. They’re still there.

The big news you didn’t hear about.

There was some HUGE news that didn’t break at the conference. I’m surprised that the secret was kept. More on this later in the week.

Unleash the hounds.

Was it confusing to anyone else to hear early in the week that people loudly applauded “taking back realtor.com” to then hear this past weekend NAR may let realtor.com “do more“.

BOD Policy

The real reason NAR included MLS public facing websites as a basic service.

This may be obvious to everyone else, but imagine if the NAR Executive Committee amendments stuck and MLS providers could no longer charge members or promote their public facing websites. What would that have meant for realtor.com? Isn’t that NAR’s “public facing website”? Or was that the final goal of big brokers all the time?

Real Estate is back! Lets party.

601774_10152813430075237_631911240_n

My thanks to ListHub for throwing a great party. Cloud CMA was a co-sponsor and the party was off the hook!

photo-3
Speaking of parties…

It’s John Heithaus’ rock and roll fantasy, we just live in it! Once again John’s band got everyone’s groove on at the RETechnology party. Thanks to John and Victor for throwing another great event.

RE/MAX acquires master franchise for Texas

RE/MAX Buys Master Franchise for Texas

“As of December 31, 2012, RE/MAX of Texas, with its 4,300 agents and 260 offices, becomes the 11th Company Operated Region owned by RE/MAX, LLC of Denver. Richard and Jeanne Filip, owners of RE/MAX of Texas since 1996, agreed to transfer ownership of the Master Franchise for the state of Texas, but remain the owners of several individual RE/MAX brokerages.”

This is big news, for several reasons.

“The last time RE/MAX, LLC added to its inventory of Company Owned Regions was in 2007, when it purchased the Master Franchise for three regions; RE/MAX California and Hawaii, RE/MAX Florida and REMAX Carolinas.”

If you bought a house in 2007, what do you think it’s worth now? More than likely, less (way less) then what you paid for it. Now imagine buying 3 real estate regions. Ouch! That gives you some clue to the struggles RE/MAX have been going through the past several years. That being said with this acquisition it seems they have turned the corner and are ready to go on the aggressive. Maybe Dave has gotten his mojo back.

Marnie Blanco departs RE/MAX

I’ve been a bit remiss in mentioning the departure of someone I greatly respect who has left the real estate business. Her name is Marnie Blanco. Earlier this month Marnie left a VP position with RE/MAX International (now RE/MAX LLC, which is a whole other story). Marnie played a pivotal part in the history of online real estate.

The thing about RE/MAX was that is was full of beautiful, smart and talented women. Kristi, Marnie, Staci and plenty of others. Every time I went to their corporate offices I felt I had entered the fabled Amazon tribe where women ruled, and men were regulated to servitude of their every whim.

When I first met Marnie I liked her immediately. I began working with her while running the sales and marketing at eNeighborhoods. She was no nonsense, smart and had a bit of a potty mouth. So I naturally thought she was the bee knees. eN was an authorized technology vendor with RE/MAX and I had a fun time getting them to help promote eN to their agents.

A story…

Andy Woolley and I had decided to crash the “Topics In The Tropics” conference being held in Ft. Lauderdale. You might remember that the conference was “off-limits” to vendors (unless you were Ann Bailey, of course). So we were meeting a few clients in the lobby of the hotel to head out for drinks/dinner. From across the room Andy had spotted Marnie. Which was unusual, since this was an MLS conference. He waved and she came over to talk. Andy asked here what she was doing here. She said that RE/MAX was looking to make a big move in online real estate and she was doing research.

The rest is history.

Now that’s not the only story about Marnie I have, but its probably the safest I can come up with.

I can’t pretend to know the reasons why so many have left RE/MAX recently. Kristi Graning’s departure this past March, and Staci Woods departure to Metrolist, Inc. comes to mind. But I can only guess it’s not the same place that it used to be. Which is a shame, because RE/MAX, back in the day, was a sight to see. A lot of us are hoping that Dave will somehow get his mojo back. Time will tell.

Normally I like to say that when someone leaves the real estate industry an angel get their wings, but in this case I’m just sad to see the industry lose such a talent. Best wishes Marnie. Good luck at your new gig!

RE/MAX Results chooses Trulia, calls Edina Realty bluff.

RE/MAX Results Partners with Trulia to Reach Home Buyers in Minnesota and Western Wisconsin

Ginger Wilcox:

“As part of this agreement, nearly 700 RE/MAX Results real estate professionals will receive prominent placement and brand exposure for their property listings on Trulia. 23 million home buyers, sellers and renters come to Trulia each month to search for homes.”

Seems like all I hear about is Zillow lately. But it appears that Trulia is making some moves of its own. Since Edina Realty pulled the plug on Trulia, Realtor.com and other portals it was only a matter of time before one of their competitors jumped at the opportunity. Smart move by RE/MAX Results in my opinion.

Now the interesting thing is if the newly formed Berkshire Hathaway Home Services will continue the same strategy as it did with Edina.

Sponsored By MLS Reset