Skip to content
Mar 13 19

Looking for a new gig?

by Greg Robertson

Vice-President of MLS and Business Technology – Naples Area Board of REALTORS

The Naples Area Board of REALTORS® is seeking a Vice-President of MLS and Business Technology. Naples is a three-time winner of the title happiest and healthiest city in America. Our paradise coast is an incredible place to live and work.

The Vice President of MLS and Business Technology is responsible for the full operation, supervision, evaluation, delivery and maintenance of all Multiple Listing Services (MLS) and supporting products….

To find out about this and more please visit the Vendor Alley Job Board.

Mar 13 19

Listing Bits Episode 41: A Carrot AND Stick Approach to Implementing Web API with Art Carter & Josh Darnell of RESO

by Greg Robertson

This episode was recorded live at the Clareity/Corelogic MLS Executive Workshop in Scottsdale.  Art and Josh were good sports when I spotted them at the lobby bar at the Scottsdale Plaza.  Also, full disclosure, I think I’ve had at least one drink.

What’s it going to take to get vendors to transition away from RETS to Web API? RESO is hoping that both a carrot (providing easy-to-use replication tools) and a stick (large MLSs putting a ‘death date’ on RETS feeds) will facilitate the move.

Art Carter is the Chair of the 2019 RESO Board of Directors and CEO of California Regional MLS. Josh Darnell is the Chief Architect at RESO and Founder and CEO of kurotek, a real estate tech consultancy. Both Art and Josh are committed to RESO’s mission around creating and promoting the adoption of standards to drive efficiency in the real estate industry.

Today, Art and Josh discuss the transition from RETS to Web API and discuss what RESO is doing to rectify the replication issue. Art gives us an update on the progress of RESO’s search for a new CEO, describing the combination of technical skill and evangelism the organization is looking for in a leader. Josh shares his take on independent systems like Trestle and Spark API and walks us through the RESO initiatives that address the separation of listing input. Listen in for insight into the ongoing evolution of real estate standards and learn how you can support RESO’s work to give agents access to the data they need.

What’s Discussed: 

The progress of RESO’s search for a new CEO

What RESO is looking for in a leader for the organization

What the RESO Board is doing to rectify the replication issue

RESO’s understanding that standards will continue to evolve

RESO’s focus on giving agents access to the data they need

Josh’s take on independent systems like Trestle, Spark API

The intent behind RESO’s RCP010 and RCP019 initiatives 

Why we will eventually rely on MLSs to handle compliance

The value of working together in an open-source model

Art’s insight on how proprietary systems impact innovation

Why vendors need to accept that RETS is going away

Who Josh would like to see at RESO’s Workgroup meetings

What it will take to get vendors to transition to Web API


Mike Wurzer on Listing Bits EP035



Spark API

RESO on RubyGems

Amy Gorce at RESO

Connect with Art & Josh:


Josh at RESO


Art on LinkedIn


Mar 11 19

Pro Tip: Pack some balloons

by Greg Robertson

Too good not to share…via Colin Hanks

View this post on Instagram

I only met him once but the story is too good not tell given todays sad events. My wife and I are on a plane back from Mexico. Couple of rows ahead of us, these two brothers, young kids, are beating the hell out of eachother. Their poor parents are powerless to stop the crying, yelling and screaming. If you're a parent you understand. Sometimes there's nothing you can do. It was like this for close to two hours. Then about 10 minutes before landing it starts to get real bad. Out of no where, a man comes from first class. Hat, beard, sunglasses, blowing up a balloon. He ties it off, hands it off like he's holding out a sword to a king. Kneeling, Head down, arms up. Kids calm down in milliseconds. Plane damn near bursts into applause. 15 minutes longer and it probably would have started WWIII, but we landed before that could happen. We get off the plane, are waiting on line in customs. Finally get a good look at the guy and I say to my wife "Holy shit. I think that balloon man/hero" is Luke Perry". As luck would have it we end up standing next to each other. Out of the blue he turns to me and says some kind words about Fargo, which kinda blew my mind. I start singing his praises about how long I've admired him and also about the move with the balloon. "That's a pro move! You can't teach that!" I say. He tells me he always flies with a couple of balloons for that very reason, to give to screaming kids. Don't know if that's true, but have no reason to believe it wasn't. Guy seemed like a true gent. Gone way too damn soon. Also, I'll be damned if I don't start traveling with some spare balloons 🎈🎈🎈 #promove #rip #lukeperry #truegent

A post shared by Colin Hanks (@colinhanks) on

RIP Luke Perry

Mar 10 19

Listing Bits Episode 40: Building a Real Estate CRM That Plays Well with Others with David Anderson of LionDesk

by Greg Robertson

Is it better to develop an all-in-one CRM? Or focus on relationship-management and work with other vendors to create a flexible package of best-in-class offerings? In the ever-evolving world of real estate tech, LionDesk is choosing integrations, leveraging partnerships with top third-party applications to create a CRM that plays well with others—and allows agents to maintain their independence.

David Anderson is the founder and President of LionDesk, a complete sales and marketing solution for real estate agents, broker and lenders. As one of the premiere CRMs, LionDesk makes it easy for sales professionals to connect, communicate and close more leads, and its open API platform integrates with hundreds of the best management tools, allowing professionals to run their entire business from a single system.

Today, David shares the challenge LionDesk faced in designing a CRM flexible enough to accommodate any workflow. He discusses the early days of the startup when he was ‘giving it away for free,’ focusing on individual agents and referral business and developing the subscription business model. David also speaks to Compass’ acquisition of Contactually and how it is impacting his business. Listen in for insight around how LionDesk integrates with other best-in-class real estate systems like Cloud CMA and ShowingTime and learn why agents prefer an independent, third-party system to an all-in-one, broker-led platform.

What’s Discussed: 

How David’s experience building tools for travel translated to real estate

The challenge LionDesk faced in designing a flexible CRM for any workflow

David’s focus on individual agents and referral business in the early days

LionDesk’s recent deal to provide CRMLS members with a full account

How LionDesk integrates with best-in-class apps like ShowingTime + Cloud CMA

Why agents appreciate the freedom and independence of a third-party system

How Compass’ acquisition of Contactually is affecting David’s business

Why David believes an all-in-one brokerage CRM system is the wrong play

The LionDesk SaaS month-to-month subscription business model

Why David discourages new vendors from pursuing the freemium model 

The challenge around determining a CRM’s number of active users


Greg’s Blog on the LionDesk Partnership with CRMLS


Cloud CMA


‘Compass Acquires Contactually’ Press Release

‘Compass to Acquire Alain Pinel Realtors’ in Inman


Connect with David Anderson:


David on LinkedIn

Mar 10 19

Industry Relations Episode 32: Is Gary Keller Mismanaging Expectations for the New KW Tech Platform?

by Greg Robertson

Gary Keller made a series of very bold claims when he announced the launch of the new KW tech platform at January’s Family Reunion conference, even going so far as to say that ‘the race to build the first end-to-end real estate platform is over and everyone else is competing for second place.’ 

Industry Relations Episode 32: Is Gary Keller Mismanaging Expectations for the New KW Tech Platform?

Today, Rob and Greg are discussing Keller’s comments, questioning the decision to set the bar so high and sharing Brian Boero’s take on Keller’s hubris as that of a master showman rallying the troops. Rob asks how we might measure the success of the KW tech platform and how much big-time investments in tech truly impact agent productivity.

Rob and Greg also explore the idea that introducing new tech serves to ‘stop the bleeding,’ keeping agents and agent teams from leaving for tech centric brokerages like eXp. Listen in for insight around the performance of traditional brokerages that put big money in tech and learn why Rob believes the industry should stop fighting the last war and shift its focus to capital.

What’s Discussed: 

The hype around the launch of the Keller Williams consumer app 

Boero’s take that Keller’s hubris is necessary to ‘rally the troops’

How we might measure the success of the KW tech platform

The dismal numbers reported in Realogy’s recent earnings call

How much tech investments truly impact realtor productivity

Why Rob believes the industry needs to focus on capital vs. tech

KW’s potential to systematize agent marketing through software

Connect with Rob and Greg:

Rob’s Website

Greg’s Website


2019 Clareity MLS Executive Workshop

‘Gary, Put Down the Bong’ in Vendor Alley

‘Gary Keller Declares Victory in Real Estate Tech Platform Race’ in Inman

‘Keller Kabuki’ in 1000watt

‘Please Stop Fighting the Last War’ in Notorious ROB

Our Sponsors:

Cloud MLX

The Red Dot

Mar 8 19

Park City MLS switches to Flexmls

by Greg Robertson

Park City MLS announces transition to the Flexmls System, with the Mobile Platform key to decision.

Park City MLS announces transition to FBS’s Flexmls® System citing overall technology and Mobile Platform as key decision drivers. With approximately 1250 members, the Park City MLS will soon be converting to Flexmls. FBS (Flexmls®, Spark®, and Spring®) currently serves 150 MLS Flexmls customers and 240,000 current MLS member subscribers including 3 of the 4 MLSs in the state of Utah.

Congrats to the team at FBS

Mar 8 19

Who’s the wolf and who’s the sheep?

by Greg Robertson

I keep thinking about this New Yorker cartoon for some reason.

Mar 8 19

Too much moxie

by Greg Robertson

MoxiWorks Reveals Competitive Offer to Contactually, Opts to Be Forever Platform

“MoxiWorks is built by brokers and run for brokers. Our commitment to you is not only to make this transition as painless as humanly possible for you, but that MoxiWorks will continue to operate as is for years and years to come.

A tech company owned by a brokerage(s) calls out another tech company for selling to a broker. Then declares that it will be in business “forever”.

You can’t make this shit up.

Mar 5 19

NAR Annual trims dates

by Greg Robertson

NAR Announces New Three-Day Format for  2019 REALTORS® Expo in San Francisco

Based on the overwhelming response to the 2018 exhibitor survey requesting for a reduction in the number of show days from four to three, the 2019 expo – and future expos – will have a Friday-Sunday schedule with Monday removed.


Halle- fuckin-lujah!

Mar 5 19

Lead flow vs. Workflow in the iBuyer race

by Greg Robertson

In a GQ article back in early 2013 Netflix chief content officer Ted Sarandos made the following comment about their drive for original content.

“The goal is to become HBO faster than HBO can become us.”


To me that quote defines the iBuyer race. I was lucky enough to catch Mike Delprete’s presentation at the recent Clareity/Corelogic MLS Executive Workshop (which was great BTW) where he showed a lot of data suggesting that while Zillow is good great at acquiring leads (lead flow), Opendoor is still more efficient at selling the homes they bought (workflow) .

That’s the entire game. Is Zillow going to get better at workflow, before Opendoor figures gets better at lead flow.

A few things can happen here. Zillow could pull a Trulia and acquire Opendoor. Which I think would be smart. And I think it’s going to be very tough for Opendoor to increase lead flow, so perhaps an acquisition of portal like might make sense.

Make no mistake, Opendoor is going to have to do something. Because the Zillow guys are freaking ruthless. They have learned, when you have your foot on someone’s neck, you snap it. Case in point, Zillow is dropping a few new commercials this week, here’s one of them….

If I’m working at Opendoor, I went home for lunch today, because I just shit in my pants.